The complexities in electricity tariffs in Australia have left many consumers confused and frustrated. This white paper delves into the author's personal experience as a consumer, navigating electricity retailers and price comparison sites, and the difficulties in finding accurate and reliable information on energy tariffs. It also highlights the disconnect between advertised plans on price comparison sites and the actual fulfilment of contracts by electricity retailers. Consumers must be cautious and aware of hidden complexities within electricity contracts and tariffs, as discrepancies can lead to unexpected financial consequences.