Consumer Advocacy and Protection: A Case Study of Supplier Practices in Watch Repairs
This article examines a consumer case involving an international watch brand repairer in Australia and highlights issues of consumer advocacy and protection. The case presents a scenario where a supplier, offers a repair quotation, but then makes offers that financially benefit the company, potentially at the expense of the consumer. This analysis explores the company's approach, relevant consumer laws, and the broader implications for consumer rights in Australia.
White Paper on Corrective Actions for Unit Pricing in Australian Supermarkets
This white paper addresses issues in unit pricing, particularly for products with both solid and liquid components. It proposes amendments to the Unit Pricing Code to ensure transparency, enhancing consumer protection and market competition.
Irregularities in Retail Unit Pricing in Australia
'Irregularities in Retail Unit Pricing in Australia' covers extensive research into discrepancies and potentially misleading practices in unit pricing across major grocery retailers in Australia. With the annual sales in the market sectors reviewed exceeding $2.7 billion, the findings underscore substantial, across the board consumer impact, particularly during times of cost of living pressures.